Cancellation & no call/no-show policies

To protect scheduled appointment times and ensure fairness to all clients, the following policy applies.

75% cancellation fee.

appointments canceled within less than 24 hours’ notice will be subject to a 75% cancellation fee of the scheduled service total.

85% no call/no-show fee

Clients who do not arrive for their scheduled appointment and do not provide notice will be subject to an 85% no-call/no-show fee.

A 15-minute grace period is provided for late arrivals. if you have not arrived or contacted us within 15 minutes of your scheduled appointment time, your appointment may be considered a no-call/no-show, and the 85% fee will apply.

Additional information

  • Appointments are reserved specifically for each client, so timely cancellations allow the opportunity to offer the appointment to someone else,

  • Fees must be paid before another appointment can be scheduled.

  • Emergencies and special circumstances may be considered at the business’s discretion.

  • By booking an appointment. Clients acknowledge and agree to these cancellation and no-call/no-show policies.

    Thank you for respecting our time and allowing us to provide the best service possible to all clients.